The importance of communication in the workplace becomes more apparent as your business grows - the more people you employ the harder it becomes to keep everybody in the loop.
'Poor communication' is often cited as a problem by employees whenever business coaches or other external parties begin talking to people within a business to find out what's really going on.
It is mentioned so often that it would be easy to dismiss it as vague and unimportant but 'poor communication' really does hamper businesses.
There are three key aspects to communication in business that affect the business' performance:1. The flow of communication
As your team expands the importance of communication becomes even more apparent. There will be a greater need to formalize communication with meetings and reporting to keep everybody up to date with changes and actions.
2. Communicating issues that undermine productivity
You cannot expect to know everything that goes on in your business so you are reliant upon employees telling you when things are getting in the way of them being productive. They need to be encouraged to do this.
3. The quality of conversations
You and your staff may talk a lot but are you really talking about what matters most and are you confronting things directly?
Problems need to be aired. Mistakes need to be discussed and learned from. Under-performances by team members need to be confronted.
This is the real measure of how good the communication really is in your business. And, it gets harder if the team's under pressure to to have genuine and honest discussions.
The importance of communication in business means that many business coaches specialize in this area.
Some business coaches may be experts in the nuts and bolts of running a business but less so on areas concerning personal influence. Since communication skills could be perceived as straying in to personal coaching they may not have the ability to coach your effectively in this area.
Whether it’s construed as personal or business coaching doesn’t really matter. Communication is vital to your business so it is an area that needs to be strengthened.
The importance of communication is even more apparent for co-preneurs. Good honest communication whereby both partners feel comfortable saying what they feel even if it could be confrontational is a critical success factor for co-preneurs.
Good communication skills can be learned just like any other skill and will significantly improve your ability as a leader
Staff meetings are an important channel of communication in your business.
These three points are important to know and understand before trying to improve your communication skills.
Communication Stoppers: 5 Causes of Communication Problems
Poor communication in businesses can contribute to chronic issues
like low morale and productivity. Formalizing your communication
procedures can help prevent these problems occurring.
Communication Styles: 4 Types
Everyone has a different style of communicating and you will
notice that you click much more easily with those people who have a
similar style to your own. However, all good communicators and leaders
are able to adapt their style to build rapport with others
Body Language: How Your Nonverbal Communication Can Affect Your Leadership
Most of what you communicate does not come out of your mouth and
this has enormous implications for your leadership and your business.
How to Give Effective Feedback to Your Staff
The importance of communication becomes apparent when it comes to change employee performance. Read these 10 great tips on how to create effective phrases for giving feedback to your team members